shipping Policy

FREE SHIPPING

Most orders over $99 that are shipped to addresses within the continental United States will ship free. Some exceptions apply. Some larger and heavier items will incur a shipping fee.

GENERAL INFO

We only ship within the continental United States. Typically, orders will leave our facility within 1 business day from the time the order is placed on our website. Products that ship directly from the manufacturer (“drop-shipped”) will usually take longer than 1 business day to ship.

Delivery ETA and tracking information is typically emailed to the customer once the order ships.

ITEMS WE DO NOT SHIP

We do not ship new bicycles. This is a restriction imposed on dealers by most of the larger bicycle manufacturers, such as Trek. Customers can purchase bicycles online and pick them up at Pedals & Paddles.

We do not ship kayaks, canoes or rigid paddleboards due to their size and trucking requirements. Customers can purchase these items online, but local pick up at the Pedals & Paddles store is required.

Shipping return Items

Please visit our Returns & Refunds page for more information.

Need help?

Contact us at info@pedals-paddles.com for questions related to refunds and returns.